I’m sorry to hear that you're having difficulty canceling your appointment. Please note that our appointment cancellation policy is within 12 hours from the scheduled time. If your appointment is occurring in less than 12 hours, the system may restrict the cancellation process.
However, we understand that last-minute changes can arise. If you need to make changes, please inform your account manager about the adjustments you'd like to make, and we will try our best to accommodate.
If you're not currently in contact with an account manager, please contact our customer support at +65 9751 2217 or help@realestateanalytics.sg.