About Real360
About Real360 Virtual Tour
- What is the process for purchasing the 360 Virtual Tour scan?
- What is a 360 Virtual Tour scan and what does it do?
- What are the benefits of the 360 Virtual Tour Scan?
- What is included in the 360 Virtual Tour Scan?
- How do I schedule a 360 Virtual Tour Scan?
- What are the features on the 360 Virtual Tour link?
Appointment/Schedule Enquiry
- How to reschedule my scan?
- I am unsatisfied with the Camera Technician assigned.
- Do I need to clean up the property before the 360 Virtual Tour scan?
- I have already booked an appointment for 360 Virtual Tour. How can I include other add-on services into my current appointment?
- Can I get the contact details of my assigned Camera Technician?
- Can I request for a specific Camera Technician?
Asset/Deliverables Enquiry
- Can I set a password for the 360 Virtual Tour Scan?
- I am not satisfied with the photos from the Professional Photoshoot.
- Can I make changes to the videos? E.g. names of rooms, contact details
- I am not satisfied with the videos due to the poor angles and editing skills. Can you make edits to the videos?
- I would like to make changes to the teaser video and social media reel more than once.
- Can I change my contact details in the 360 Virtual Tour Link?
Marketing Content Kit
- How many changes can I make to the deliverables of Marketing Content Kit?
- Can I request special edits for the photos and videos? E.g. specific music, editing style
- How will I receive the assets/deliverables for Marketing Content Kit?
- When will I receive the deliverables for Marketing Content Kit?
- How can I check the availability of the appointment slots?
- How do I purchase the Marketing Content Kit?
AI Virtual Staging
Professional Photoshoot
- What is a Professional Photoshoot?
- What are the key features of the Professional Photoshoot?
- What is the process for the Professional Photoshoot?
- How can the Professional Photoshoot benefit my property sales?
- What is the pricing for Professional Photoshoot?
- How do I schedule a Professional Photoshoot?
2D Floor Plan
Duplicated Virtual Tour Link
- What is the Duplicated Virtual Tour Link? How does it work?
- Why would I need a Duplicated Virtual Tour Link?
- Why am I charged for a duplicated link?
- What are the key features of the Duplicated Virtual Tour Link?
- What is the process of purchasing the Duplicated Virtual Tour Link?
- What are the file formats provided for the Duplicated Link?