Contact details displayed in the video are non-transferable and cannot be replaced, as they are tied to the original account where the purchase was made.
However, you may add an additional contact person to be displayed alongside the original details.
To add another contact person, please contact our support team with the new contact details you'd like to include.
Kindly also note that starting January 15, 2024,
- Amendments within 14 Days from date of delivery: First time request for video amendments will remain free of charge, thereafter any additional amendment request will incur a nominal fee of $20 per request (not limited to the number of items in the request).
- Amendments after 14 Days from date of delivery: Any amendment request will incur a nominal fee of $20 per request (not limited to the number of items in the request).
We recommend consolidating all your feedback before requesting amendments. I will engage our editing team to make the necessary changes. However, due to the high volume of sales, there will be a lead time of 3 working days for the edits.
To purchase Real360 Virtual Tour, visit https://360.8prop.com/real360
If you require assistance, please contact our customer support at +65 9751 2217 or help@realestateanalytics.sg.